Privacy policy

Data controller

Preps is the so-called controller within the meaning of the General Data Protection Regulation (GDPR). This means that Preps determines the purpose and means of the processing of personal data.

Preps is responsible for ensuring that your personal data is processed in accordance with the GDPR and in a transparent, proper and careful manner.

Preps
+31 43 852 3716
info@prepsmaastricht.com
prepsmaastricht.com

Contact

If you have any questions about this Privacy Statement, the processing of personal data and your rights as a data subject, you can contact our customer service. 

info@prepsmaastricht.com

Privacy-statement

Preps processes personal data in order to perform our services as well as possible and to align them with the wishes of our customers. Preps considers the protection of your privacy of great importance. To guarantee the security of the personal data, Preps adheres to the requirements prescribed by the General Data Protection Regulation. 

Personal data of our customers and other interested parties are therefore treated, processed and secured with care. To secure the personal data, Preps has implemented state-of-the-art organizational and technical measures.

Preps strives for transparency in the processing of personal data. We think it is important to fully inform you about the processing of your personal data. This information can be found in the privacy statement.

Personal data that Preps obtains from its customers

During the ordering or registration process you provide the following personal data to Preps:

  • Name
  • Address
  • Postal Code
  • residence
  • Country
  • E-mail address
  • phone number

Processing of personal data

The personal data is processed in a way that is lawful, fair and transparent with regard to you. In addition, the personal data is always processed in accordance with the General Data Protection Regulation. We process your personal data for the following purposes:

  • Establishing and executing the purchase agreement.
    We need your personal data and other data for the establishment and execution of the agreement. The personal data and other data provided will be included in the Preps customer database.  
  • The provision of services and products.
    Preps uses your personal data and other data to set up and maintain the products and services. You can think of processing your name and address to ensure that the order is delivered as quickly as possible. Your data will also be processed for administration, such as invoicing and collection.
  • Create an account
    When ordering you will be given the option to create an account. If you choose this option, you do not have to provide your details again for future orders. You can cancel the account at any time. 
  • Contact
    If you have contacted us by telephone, e-mail, contact form, WhatsApp or social media, we have received information from you. We process this in order to respond to your message to us. 
  • Marketing and communication.
    Preps is a dynamic company that is constantly on the move. If new products and/or fun promotions become available that may interest you, Preps will be happy to inform you. Preps sends a newsletter to our customers and other interested parties. You can unsubscribe from the Preps newsletters at any time.
  • Employees within Preps.
    In order to optimally respond to the wishes of our customers, a limited group of employees within Preps have access to your personal data. Access is only granted when necessary to perform the tasks properly.
  • Comments
    When visitors leave comments on the site, we collect the information shown in the comments form, the visitor’s IP address and browser user agent to help spam detection.
  • Media
    If you are a registered user and upload images to the site, you should avoid uploading images containing EXIF ​​GPS location data. Visitors to the website can download the images from the website and view the location data.

Cookies, What are cookies and which cookies are there?

Cookies are small text files containing information that a website places on your hard drive when you visit a website. These cookies are used, among other things, to remember settings and preferences, to monitor the website and the surfing behavior of website visitors. In addition, there are cookies that are placed on your computer for the benefit of a third party. The purpose of this is to analyze and optimize the website for a user-friendly experience. There are different types of cookies, for some we need your permission, and for some we don’t. Below you can read more about the different types of cookies.

The following cookies do not or hardly infringe your privacy, so no permission is required to use these types of cookies.

Analytical cookies
These types of cookies are used to keep track of visitor statistics, among other things. This gives us a better picture of the functioning of the website. Analytical cookies have little or no consequences for your privacy.

Functional cookies
Functional cookies are used to make a website function better. These types of cookies are used to remember your settings and preferences. Think of files that keep track of what is in a shopping cart.

There are also cookies for which permission is required from the website visitor.

Tracking cookies
This type of cookies keeps track of the individual surfing behavior of visitors and creates profiles based on the collected data. Based on these profiles, companies can show targeted advertisements, this is also known as retargeting.

Third party
cookies These are cookies that are placed on the relevant website by a third party. In this way, the third party can track an individual’s surfing behavior and combine the information from both websites. This type of cookie is often used by advertisers and marketers.

Flash cookies
A flash cookie can be compared to a normal cookie with extensive options. This type of cookie can continuously track the surfing behavior of website visitors, even if all cookie settings are limited and all cookies have been deleted.

The Preps website uses the following cookies:

Analytical cookies
Functional cookies
Tracking cookies
Third party cookies

Sharing your personal data with third parties

Below is described with which third parties your personal data is shared. Preps ensures that all parties comply with the requirements of the General Data Protection Regulation when sharing personal data. 

Organizations in direct relationship with the Processing
Manager Preps will share your personal data with carefully selected third parties. We only do this if sharing the data is necessary for the provision or execution of the services, solutions and/or products. 

We share your personal data with the following third parties, including our processors:

  • Mollie
  • MailingBoss
  • TransIP
  • WordPress
  • CRM system
  • Website administrator

When sharing your personal data, Preps demands from these third parties that the data is treated confidentially and is only used for the purpose for which it was provided.

Transfer to third countries
We try to process personal data as much as possible within the EEA, but sometimes we cannot avoid using services from outside the EEA. These companies are located in an adequate country designated by the European Commission.

We have concluded a processing agreement with all processors, within and outside the EEA.

Privacy rights of our customers

The General Data Protection Regulation gives rights to data subjects whose personal data is processed. For example, if you want to know which personal data is processed by Preps, you can submit a request for this. 

If it appears that the personal data is incorrect, incomplete or irrelevant, you are entitled to submit a request to have the data changed or supplemented. In addition, you are entitled to submit a request to delete your personal data. Preps will respect and comply with this request, unless we are required to retain the personal data for compliance with a legal obligation. Finally, as a data subject, you also have the right to portability of the personal data, if technically possible, Preps will – only at your request – provide the personal data or send it directly to another controller. 

Your first request is free of charge. We charge an administrative fee for all applications that you submit below, this also applies if you submit several applications at the same time.

If you would like to exercise your privacy rights or if you have any other questions, please contact us at  info@prepsmaastricht.com . 

Retention periods

We do not store the personal data for longer than is necessary. We use a standard retention period of 5 years. This means that we delete your data after 5 years. Exceptions to this are the personal data that we have to keep for longer because there is a legal obligation to do so.

Security of your personal data

Preps takes appropriate physical, technical and organizational measures to protect your personal data. In the first instance, we ensure that no more personal data is collected and used than is necessary for the purpose. We limit access to your personal data only to those employees who need the information to inform you about our services. In addition, we regularly train our staff in the field of privacy, data protection and information security. Your personal data is stored securely in accordance with the state of the art. This means that we do not use outdated technology to secure the data. We safeguard the state of the art by updating and testing our security technologies every six months. 

If you have any questions about the physical, technical and organizational measures, please contact us at info@prepsmaastricht.com.

Organizational and technical security measures

  • Digital access management: only Preps employees can log in to the computer systems;
  • HyperText Transfer Protocol Secure (HTTPS), extension to the HTTP protocol for the purpose of secure data exchange;
  • Secure Sockets Layer (SSL), encryption protocol that secures communication between computers;
  • Firewall: Network security system, monitors and controls incoming and outgoing connections to the server based on pre-set security rules.

Adjust privacy statement

Preps reserves the right to change this privacy statement. Changes will be published on the Preps website. We advise our relations to regularly consult the privacy statement.

Submit a complaint to the Dutch Data Protection Authority

If you have a complaint about the use of your personal data and you cannot resolve it with us, you can contact the Dutch Data Protection Authority.

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